AI-Driven Risk Manager: Card Controls & Innovation

Capital One; Richmond (VA); On-site; USD 138,000 - 173,000; Full time

Job summary

Capital One is seeking a Risk Manager on the Absolute Control Team to lead risk optimization, implement AI-driven control improvements, and develop digital ecosystems for governance and analytics. You will partner with Operations, Tech, and Product to roll out sophisticated risk solutions and guide change management across the business.

The role emphasizes indirect leadership, cross-functional collaboration, and data-driven recommendations to strengthen risk posture and drive sustainable results.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• 5+ years in Process Management, Project Management, or Risk Management.
• 3+ years in Control Execution, Control Testing, or Process Improvement.
• 2+ years leading cross-functional projects or indirect leadership.

Responsibilities

• Drive Next-Gen Control Improvement using AI to optimize authoring, repair, and dashboards.
• Build and maintain digital ecosystems and tools for governance and analytics.
• Create AI-enabled multimedia content to train teams and improve control execution.
• Lead change management and build cross-functional partnerships.
• Interpret data from control monitoring to provide actionable risk insights.
• Collaborate across Product, Tech, Operations, and Enterprise Risk.
• Provide indirect leadership to onshore/offshore teams.

Skills

Strategic Influence & Change Mgmt

Tech & AI Fluency

Process & Digital Innovation

Curiosity & Problem Solving

Results Focus

Communication & Storytelling

Analytical Mindset

Education

Bachelor's Degree

Risk/Audit/Consulting for Cloud Solutions

AI Tools for Content Creation / Automation

Process or Project Management

Collaboration with Product & Tech Teams

Job description

Capital One is seeking a Risk Manager on the Absolute Control Team to lead risk optimization, implement AI-driven control improvements, and develop digital ecosystems for governance and analytics. You will partner with Operations, Tech, and Product to roll out sophisticated risk solutions and guide change management across the business.

The role emphasizes indirect leadership, cross-functional collaboration, and data-driven recommendations to strengthen risk posture and drive sustainable results.