AI-Driven Production Support DevOps Engineer

ClifyX Inc; Phoenix (AZ); On-site; USD 120,000 - 160,000; Full time

Job summary

ClifyX Inc is seeking Production Support AI-DevOps Engineers to ensure stability across Phoenix, AZ and Dallas, TX. You will own incident, change and release processes, monitor platforms, and implement CI/CD pipelines in cloud environments.

Ideal candidates have hands-on experience with ServiceNow, Datadog, Kubernetes, Terraform, Python, and PowerShell, driving automation and reliability across the Lending ecosystem.

Qualifications

• Strong hands-on experience in Production Support and ITIL Operations, including incident, problem, vulnerability, change, and release management.
• Production monitoring and troubleshooting; batch and file-processing support; root cause analysis; environment and deployment management; API integration and support; IAM, including access, certificate, and privileged access management; disaster recovery planning and execution; platform reliability and service availability; CI/CD pipeline implementation and support; cloud platform administration; Infrastructure-as-Code (IaC).
• Scripting and automation using Python and PowerShell; observability and monitoring; security remediation, compliance, and governance; and operational automation engineering.

Responsibilities

• Maintain application stability while driving automation, standardization, reliability, and continuous improvement across the Lending ecosystem.
• Provide hands-on guidance for incident, problem, vulnerability, change, and release management; monitor systems and troubleshoot issues.
• Collaborate on CI/CD, cloud deployments, IaC, and IAM security with cross-functional teams.

Skills

Production Support

ITIL Operations

Incident Management

Problem Management

Release Management

CI/CD Pipelines

Cloud Platform Administration

IaC

Python

PowerShell

Observability & Monitoring

Tools

ServiceNow

CMDB

Control-M

Datadog

ELK/Kibana

SolarWinds

ThousandEyes

Active Directory/Entra ID

CyberArk

SQL

Confluence

SharePoint

Azure DevOps

Git

SonarQube

Invicti

Rapid7

Azure Portal

Terraform

Kubernetes

Co-Pilot

Informatica

Job description

ClifyX Inc is seeking Production Support AI-DevOps Engineers to ensure stability across Phoenix, AZ and Dallas, TX. You will own incident, change and release processes, monitor platforms, and implement CI/CD pipelines in cloud environments.

Ideal candidates have hands-on experience with ServiceNow, Datadog, Kubernetes, Terraform, Python, and PowerShell, driving automation and reliability across the Lending ecosystem.