AI-Driven Outcome Product Leader

EY; Kansas City (MO); Remote; USD 126,000 - 252,000; Full time

Benefits offered by this job

Competitive benefits

Total rewards package

Job summary

EY is presenting Challenger, a program aimed at shaping the firm’s next generation of AI-enabled services. The Outcome/Product Lead will own ventures from discovery through scale, uniting users, practitioners, designers, engineers, and specialists around a clear outcome.

This role blends innovation, product management, and business transformation, focusing on measurable changes in how people work rather than merely delivering features.

Qualifications

• 7–9 years in product management, service innovation, or business transformation initiatives, including ownership from discovery through adoption and measurable business impact.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product management

Service transformation

Cross-functional collaboration

AI understanding

Effective communication

Education

Bachelor’s Degree

Job description

EY is presenting Challenger, a program aimed at shaping the firm’s next generation of AI-enabled services. The Outcome/Product Lead will own ventures from discovery through scale, uniting users, practitioners, designers, engineers, and specialists around a clear outcome.

This role blends innovation, product management, and business transformation, focusing on measurable changes in how people work rather than merely delivering features.