AI-Driven Outcome Product Lead

EY; Miami (FL); Remote; USD 126,000 - 263,000; Full time

Job summary

EY is launching Challenger, a program focusing on AI-enabled services. The Outcome / Product Lead will own ventures from discovery to sustained business value, uniting users, practitioners, designers, engineers, and specialists around measurable outcomes.

This role blends innovation, product management, and business transformation to drive meaningful impact beyond feature delivery. Most travel up to 50% and a hybrid-capable office plan in the US; the candidate should frame problems, test key

Qualifications

• Bachelor’s Degree in a relevant field.
• 7–9 years in product management, service innovation, or business transformation initiatives, including ownership from discovery through adoption and measurable business impact.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Curiosity

Data integration

Communication

AI products

Education

Bachelor’s degree

Job description

EY is launching Challenger, a program focusing on AI-enabled services. The Outcome / Product Lead will own ventures from discovery to sustained business value, uniting users, practitioners, designers, engineers, and specialists around measurable outcomes.

This role blends innovation, product management, and business transformation to drive meaningful impact beyond feature delivery. Most travel up to 50% and a hybrid-capable office plan in the US; the candidate should frame problems, test key