Outcome-Driven Product Lead for Business Transformation

EY; Hartford (CT); Remote; USD 126,000 - 231,000; Full time

Job summary

EY is seeking an Outcome/Product Lead to own ventures from discovery through sustained value. You will unite users, practitioners, designers, engineers, and specialists around a clear outcome, balancing innovation with measurable business impact.

The role sits within Challenger, EY’s program focused on AI-enabled services, and involves leading multi-disciplinary teams to translate ambiguity into lasting outcomes and adoption across the organization.

Qualifications

• Bachelor’s Degree in a relevant field of study.
• 7–9 years in product management, service innovation, or business transformation initiatives, including ownership from discovery through adoption and measurable business impact.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear window for learning.
• Lead research, prototypes, and experiments that test the most important assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and recommend whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Curiosity

User research integration

Communication and influence

AI-enabled products understanding

Education

Bachelor’s degree

Job description

EY is seeking an Outcome/Product Lead to own ventures from discovery through sustained value. You will unite users, practitioners, designers, engineers, and specialists around a clear outcome, balancing innovation with measurable business impact.

The role sits within Challenger, EY’s program focused on AI-enabled services, and involves leading multi-disciplinary teams to translate ambiguity into lasting outcomes and adoption across the organization.