AI-Driven Outcome Product Lead

EY; Louisville (KY); Hybrid; USD 126,000 - 263,000; Full time

Job summary

EY seeks an Outcome / Product Lead to transform how work is done, joining Challenger to build AI-enabled services delivering measurable business value. You’ll own ventures from discovery through scale, uniting users, practitioners, designers, engineers, and specialists around a clear outcome.

This role sits at the intersection of innovation, product management, and business transformation. Success is measured by meaningful changes in how people work, not by features alone, demanding leadership

Qualifications

• Bachelor’s degree required.
• 7–9 years in product management, service innovation, or business transformation.
• Ownership of a product or transformation from discovery to adoption and measurable impact.
• Experience using research, data, and experiments to guide decisions.
• Experience leading multidisciplinary teams without direct authority.
• Ability to define outcomes, baselines, hypotheses, and safeguards against unintended impacts.

Responsibilities

• Own the product vision, outcomes hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a learning window.
• Lead research, prototypes, and experiments to test key assumptions and inform investment decisions.
• Align multidisciplinary partners and elevate decisions beyond your authority.
• Partner with Product Insights to measure outcomes and decide whether to continue, pivot, or scale.
• Prepare business and service owners to sustain adoption, controls, funding, and benefits after transfer.

Skills

Product strategy

Leadership

Stakeholder management

AI familiarity

Agile methodologies

Education

Bachelor’s Degree in a relevant field

Job description

EY seeks an Outcome / Product Lead to transform how work is done, joining Challenger to build AI-enabled services delivering measurable business value. You’ll own ventures from discovery through scale, uniting users, practitioners, designers, engineers, and specialists around a clear outcome.

This role sits at the intersection of innovation, product management, and business transformation. Success is measured by meaningful changes in how people work, not by features alone, demanding leadership