AI-Driven Operations Architect

Harris Allied; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Harris Allied seeks a hands-on Head of Operations & AI Automation to build scalable operating processes and AI-powered workflows across our NY-based fintech. You will prototype and deploy AI-enabled tools, integrate with existing systems, and deliver measurable improvements in productivity and quality.

In this role you will work closely with leadership to design workflows, monitor performance with real-time dashboards, and establish governance for responsible AI use, security, and accuracy.

Qualifications

• Proven experience building operational systems and improving complex workflows.
• Hands-on experience applying generative AI and automation to real business problems.
• Experience building tools using LLMs, RAG, AI agents, and API integrations.

Responsibilities

• Build scalable operating processes and systems across a multi-location organization.
• Identify inefficient or manual workflows and redesign them using AI, automation, and modern technology.
• Prototype and build AI-enabled operational tools using LLMs, prompt engineering, RAG, agentic workflows, APIs, and automation platforms.
• Develop AI agents and workflows that automate research, reporting, data processing, decision support, and repetitive operational work.
• Connect AI tools with existing business systems and data sources.
• Build dashboards, KPIs, and performance-monitoring systems that give leadership real-time visibility into operations.
• Rapidly prototype solutions, test them with users, iterate, and move successful tools into production.
• Work directly with leadership and operating teams to identify opportunities where AI can materially improve productivity, quality, speed, and decision-making.
• Establish practical standards for AI governance, security, accuracy, and responsible use.

Skills

Operational workflows

Generative AI

Automation

APIs & integrations

Workflow automation tools

Tools

LLMs

RAG

AI agents

APIs

n8n

Zapier

Job description

Harris Allied seeks a hands-on Head of Operations & AI Automation to build scalable operating processes and AI-powered workflows across our NY-based fintech. You will prototype and deploy AI-enabled tools, integrate with existing systems, and deliver measurable improvements in productivity and quality.

In this role you will work closely with leadership to design workflows, monitor performance with real-time dashboards, and establish governance for responsible AI use, security, and accuracy.