AI‑Driven L&D Leader for Key Accounts

JLL; Chicago (IL); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a senior leader to drive on-account Learning & Development initiatives for REMS across major accounts, including Google, Amazon, Cisco, HSBC, and Rolls‑Royce, with a focus on AI-enabled upskilling and measurable outcomes.

You will lead a high-performing team in a highly collaborative, cross-functional environment, aligning account priorities with a central platform and driving standardized learning across all sizes of accounts.

Qualifications

• Business-minded learning & development
• Ability to translate account priorities into learning strategy
• Experience building capabilities across multiple accounts
• Strong stakeholder engagement and communication
• Ability to drive data-informed learning decisions
• Experience with scaling learning programs

Responsibilities

• Deliver the Account Management & SD Sales Program across multiple accounts with standardized content and completion data.
• Anchor learning to account priorities and business outcomes.
• Support AI-enabled skills transformation across roles as jobs evolve.
• Roll out AI adoption pathways consistently across accounts.
• Create a single on-account skills framework and content library.
• Identify learning needs for leaders and drive standardized development.
• Embed client focus and culture into onboarding and manager development.
• Own the L&D playbook for onboarding new accounts and transitions.
• Align L&D with the central platform and manage account leads.

Skills

Business Acumen

Stakeholder Management

Collaboration

Needs Analysis

Strategic Thinking

Data-Driven Storytelling

Design & Delivery

Agility

Project & Programme Management

Management

PowerPoint

SharePoint

Tools

PowerPoint

SharePoint

Job description

JLL is seeking a senior leader to drive on-account Learning & Development initiatives for REMS across major accounts, including Google, Amazon, Cisco, HSBC, and Rolls‑Royce, with a focus on AI-enabled upskilling and measurable outcomes.

You will lead a high-performing team in a highly collaborative, cross-functional environment, aligning account priorities with a central platform and driving standardized learning across all sizes of accounts.