AI-Driven GTM & Customer Growth Strategist

Alta; United States; Remote; USD 65.000 - 100.000; Vollzeit

Zusammenfassung

Alta is seeking a customer-centric Go-to-Market Strategist to help customers maximize value from Alta's AI platform while driving adoption, retention, and growth. You will act as a strategic advisor, aligning customer outcomes with Alta's product roadmap and GTM initiatives.

You will manage a diverse portfolio across onboarding, adoption, expansion, and renewal, collaborate with Sales, Product, and AI Engineers, and translate feedback into actionable guidance for product and strategy.

Qualifikationen

• 2+ years in Customer Success, Account Management, Strategic Consulting, GTM, or SaaS roles.
• Strong communication and executive-level stakeholder management.
• Experience leading onboarding, adoption, and growth initiatives.
• Ability to work cross-functionally with Sales, Product, and Engineering teams.
• Strategic, analytical, and customer-focused mindset.
• Familiarity with CRM systems and modern SaaS technology.

Aufgaben

• Manage portfolio of SMB, mid-market, and enterprise customers across onboarding, adoption, expansion, and renewal.
• Lead customer engagements including onboarding, business reviews, enablement sessions, and strategic planning discussions.
• Develop success plans aligned with customer goals and business outcomes.
• Identify opportunities for adoption, expansion, and workflow optimization.
• Partner with Sales on renewals and growth opportunities.
• Work closely with Sales, Product, and AI Engineer teams to align customer needs with business priorities.

Kenntnisse

Customer Success

Account Management

Strategic Consulting

GTM

SaaS

Executive Engagement

Cross-functional Collaboration

CRM Systems

Analytical Mindset

Tools

Salesforce

HubSpot

Jobbeschreibung

Alta is seeking a customer-centric Go-to-Market Strategist to help customers maximize value from Alta's AI platform while driving adoption, retention, and growth. You will act as a strategic advisor, aligning customer outcomes with Alta's product roadmap and GTM initiatives.

You will manage a diverse portfolio across onboarding, adoption, expansion, and renewal, collaborate with Sales, Product, and AI Engineers, and translate feedback into actionable guidance for product and strategy.