Remote Senior AI GTM Advisor for Customer Success

We Love AI Jobs; Northern (KY); Remote; USD 145,000 - 175,000; Full time

Job summary

Outreach is seeking a strategic Senior AI GTM Advisor to partner with customers in maximizing value from our platform, leveraging AI to drive adoption, efficiency, and business outcomes.

You will own renewal strategy, expansions, and executive business reviews, guiding customers on AI-enabled capabilities and translating GTM needs into scalable roadmaps. The role blends CSM with AI enablement and data-driven insights.

Qualifications

• 5+ years in customer success or related field.
• Experience driving AI feature adoption and GTM enablement.
• Proven ability to lead executive reviews focused on ROI and outcomes.

Responsibilities

• Guide customers in adopting AI features and translate GTM needs into agent use-case roadmaps.
• Lead customer enablement and executive reviews focused on productivity, ROI, and business outcomes.
• Manage renewal and expansion plans using health, usage, and AI insights.

Skills

AI feature adoption

Customer success

GTM strategy

Change management

Predictive analytics

Workflow automation

Salesforce

Gainsight

Job description

Outreach is seeking a strategic Senior AI GTM Advisor to partner with customers in maximizing value from our platform, leveraging AI to drive adoption, efficiency, and business outcomes.

You will own renewal strategy, expansions, and executive business reviews, guiding customers on AI-enabled capabilities and translating GTM needs into scalable roadmaps. The role blends CSM with AI enablement and data-driven insights.