AI-Driven Global Enablement Communications Lead

020 Cisco Systems, Inc.; United States; Remote; USD 104,000 - 132,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with Cisco matching

Paid parental leave

Paid time off

Job summary

Cisco Systems, Inc. is seeking a strategic communications specialist to drive engagement and adoption of key initiatives across our global sales organization.

You will partner with a dynamic team to ensure our field remains informed, highly engaged, and equipped to succeed through data-backed communication strategies. You will develop AI-assisted content across channels and collaborate with product, sales operations, and corporate communications to align messaging and measure impact with

Qualifications

• Bachelors Degree and 5+ years of experience in Communications roles.
• Experience in supporting communications for sales teams and familiarity with sales enablement, field operations, or technology environments.
• Strong editorial judgment and a track record of adopting new technologies.
• Excellent written and verbal communication; ability to write, edit, and publish independently, utilizing AI productivity tools to enhance efficiency and output quality.
• Demonstrated ability to manage multiple projects simultaneously while maintaining high standards and meeting strict deadlines.
• Strong organizational and project management skills, with experience using digital collaboration and workflow management systems.
• Ability to influence and communicate effectively across all levels of leadership, backed by data-driven insights.
• Collaborative mindset with a customer‑centric approach to internal audiences.

Responsibilities

• Develop and execute integrated communication strategies for enablement programs, product launches, and organizational initiatives, utilizing generative AI to tailor messaging for diverse global audiences.
• Create high-impact content across email, digital platforms, video, and social channels, employing AI-assisted writing tools to optimize clarity, tone, and engagement levels.
• Partner cross-functionally with GFE teams, product, sales operations, and corporate communications to align messaging and storytelling, using AI-driven sentiment analysis to refine change management efforts.
• Identify communication gaps and proactively recommend solutions; utilize advanced analytics and AI-powered reporting tools to measure engagement, derive actionable insights, and iterate on strategy.
• Build and optimize communication channels and cadences, leveraging predictive analytics to determine the most effective mix of top-down, peer-to-peer, and grassroots communication.
• Collaborate with the broader employee communications team to maintain consistency with corporate messaging while utilizing automated content-tagging and distribution tools for field-specific personalization.

Skills

Communications experience

Sales enablement

Editorial judgment

AI productivity tools

Project management

Writing and editing

Education

Bachelor's Degree

Tools

AI writing tools

AI sentiment analysis

Digital collaboration tools

Job description

Cisco Systems, Inc. is seeking a strategic communications specialist to drive engagement and adoption of key initiatives across our global sales organization.

You will partner with a dynamic team to ensure our field remains informed, highly engaged, and equipped to succeed through data-backed communication strategies. You will develop AI-assisted content across channels and collaborate with product, sales operations, and corporate communications to align messaging and measure impact with