AI-Forward Internal Communications Director

Cisco; San Jose (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Cisco is seeking a Director of Internal Communications to define and lead communications for its AI Software & Platform group. You will translate complex AI and engineering concepts into compelling narratives for employees and executives, accelerating alignment and momentum across the transformation.

You will partner with senior leaders to modernize how communications are created, delivered, and measured, leveraging GenAI, analytics, and intelligent content workflows to enhance speed, relevance,

Qualifications

• 12+ years of internal, executive, technology or product communications experience.
• AI-forward attitude with a strong understanding of how AI is transforming technology, the workplace, and the communications function.
• Experience leading communications for complex and technical ground-breaking organizations with exposure to AI, engineering, software, cybersecurity, cloud, infrastructure, or related technology domains.
• Executive communications and advisory experience with the ability to influence senior leaders and translate business and technology strategy into compelling narratives.
• Exceptional storytelling, content creation, and communication skills across multiple formats and channels.

Responsibilities

• Develop and lead strategic internal communications aligning AI vision, technology strategy, business priorities, organizational transformation, and employee experience to Cisco’s AI journey.
• Advise and influence senior leaders; shape narratives, keynotes, town halls, leadership presentations, and high-stakes communications.
• Translate complex technology into clear, engaging narratives that resonate with employees and strengthen alignment.
• Modernize communications using GenAI, automation, analytics, and new technologies to improve speed, relevance, quality, and scale.
• Lead Voice of the Employee and listening strategies using AI-powered analytics to identify themes and inform communications.

Skills

Executive communications

Storytelling

AI fluency

Strategic communications

Leadership advisory

Job description

Cisco is seeking a Director of Internal Communications to define and lead communications for its AI Software & Platform group. You will translate complex AI and engineering concepts into compelling narratives for employees and executives, accelerating alignment and momentum across the transformation.

You will partner with senior leaders to modernize how communications are created, delivered, and measured, leveraging GenAI, analytics, and intelligent content workflows to enhance speed, relevance,