AI-Driven Enterprise Account Growth Manager

Entrata; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Entrata is seeking an Account Manager – Enterprise in Dallas to manage and grow strategic client relationships, align solutions with objectives, and drive retention and revenue. You will work across Sales, Implementation, and Support to deliver high-quality client experiences, understand client challenges, and provide consultative guidance on best practices and product utilization.

The role requires strong relationship-building, strategic planning, and multi-account management, with experience

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field; or equivalent work experience.
• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree.
• AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.
• Strategic oversight: audit AI outputs for factual accuracy, brand alignment, and hallucination removal.
• Data governance: ensure no PII data is exposed to unauthorized models.

Responsibilities

• Build and maintain strong, long-term relationships with key stakeholders within assigned accounts.
• Develop account plans outlining strategies for growth, retention, and upsell opportunities.
• Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences.
• Understand client business objectives, challenges, and operations to effectively position Entrata solutions.
• Provide consultative guidance to clients on best practices, industry trends, and product utilization.
• Identify and pursue opportunities for account expansion and revenue growth.
• Communicate product updates, new features, and relevant developments to client stakeholders.
• Analyze account data to identify trends, performance gaps, and improvement opportunities.
• Maintain ongoing communication with key client stakeholders to ensure satisfaction and retention.
• Develop and execute account strategies that drive growth and align with company goals.
• Collaborate with internal teams to ensure successful delivery of products and services.
• Apply sound judgment and problem-solving skills to resolve complex client issues.
• Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.
• Maintain professional interaction with internal and external stakeholders
• Ability to work in a fast-paced and high-stress environment
• Demonstrated ability to manage and grow multiple client accounts effectively.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and presentation abilities, with capacity to engage both technical and non-technical audiences.
• Proficiency in managing client relationships and influencing outcomes in a cross-functional environment.
• Comprehensive understanding of technology or software sales processes, including SaaS or enterprise platforms.

Skills

Relationship management

Strategic account planning

Cross-functional collaboration

Communication

Presentation

SaaS sales

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Job description

Entrata is seeking an Account Manager – Enterprise in Dallas to manage and grow strategic client relationships, align solutions with objectives, and drive retention and revenue. You will work across Sales, Implementation, and Support to deliver high-quality client experiences, understand client challenges, and provide consultative guidance on best practices and product utilization.

The role requires strong relationship-building, strategic planning, and multi-account management, with experience