AI-Driven Engagement Lead for Enterprise Clients

Pogo Technologies, Inc.; Oregon; Hybrid; USD 110,000 - 150,000; Full time

Job summary

Pogo Technologies, Inc. is hiring its first Engagement Manager to own client relationships from signed deal to growing partnership.

You will manage end-to-end research engagements, translate Pogo's AI-powered platform into actionable insights, and shape how we deliver and scale client services as we grow. You’ll be the trusted advisor, driving value for enterprise clients and collaborating with product and engineering to influence the roadmap.

Qualifications

• 2–4 years of experience at a leading management consulting firm or in a similarly rigorous, client-facing environment.
• Bonus: experience in primary consumer research (qualitative or quantitative).
• You’re a structured thinker who can frame messy client problems and design research approaches.
• You’re an exceptional communicator who can present with clarity to senior stakeholders.
• You’re genuinely curious about consumers and insights work as a craft.
• You’re a high-ownership operator who drives engagements.
• You’re highly organized and can juggle multiple engagements.
• You’re a low ego, team player who prioritizes outcomes over credit.
• You’re a fast learner who adapts to new clients, industries, and problem spaces.
• You use AI tools to work smarter.

Responsibilities

• Own the full client lifecycle post-sale: onboarding, study design, delivery, and expansion.
• Run research engagements end-to-end: scoping studies, configuring in the platform, reviewing AI-generated insights, and debriefing executives.
• Be the trusted advisor to clients and translate feedback into product/engineering input.
• Collaborate with GTM on renewals and expansion to grow revenue within accounts.
• Create playbooks, templates, and repeatable motions to scale the client model as we grow.

Skills

Client relationships

Project management

Stakeholder communication

Structured thinking

Consumer research

Ownership mindset

Team player

Adaptability

AI tools

Fast learner

Tools

AI research tools

Job description

Pogo Technologies, Inc. is hiring its first Engagement Manager to own client relationships from signed deal to growing partnership.

You will manage end-to-end research engagements, translate Pogo's AI-powered platform into actionable insights, and shape how we deliver and scale client services as we grow. You’ll be the trusted advisor, driving value for enterprise clients and collaborating with product and engineering to influence the roadmap.