Strategic Engagement Lead — AI Insights & Growth

OpenKrill; United States; À distance; USD 90 000 - 150 000; Plein temps

Résumé du poste

Pogo in the United States is hiring its first Engagement Manager to own client relationships from signed deal to growing partnership. You will be a trusted partner to enterprise clients, running end-to-end research engagements and translating Pogo's AI-powered platform into insights that drive real business decisions.

This is a first-of-its-kind role, setting the standard for how we deliver, what great looks like, and how we scale our client service model as we grow.

Qualifications

• 2-4 years of experience in a leading management consulting firm or similar client-facing environment.
• Bonus: experience on primary consumer research, qualitative or quantitative.
• Structured thinker who frames messy problems and designs research approaches.
• Exceptional communicator who articulates clearly to senior stakeholders.
• Curious about consumers and insights as a craft, not just an output.
• High ownership, organized, low ego, and a team player who drives engagements.

Responsabilités

• Own the full client lifecycle post-sale: onboarding, study design, delivery, and expansion.
• Run research engagements end-to-end: scoping, configuring in the platform, reviewing AI-generated insights, and debriefing with executives.
• Be the trusted advisor to clients for strategic questions and study design.
• Partner with GTM on renewals and expansion to grow revenue within accounts.
• Channel client feedback into product and engineering to shape the roadmap.
• Build playbooks, templates, and repeatable motions to scale the client model.

Connaissances

Structured thinker

Excellent communicator

Research design

Fast learner

High ownership

Organized

Team player

AI tools usage

Outils

AI tools

Description du poste

Pogo in the United States is hiring its first Engagement Manager to own client relationships from signed deal to growing partnership. You will be a trusted partner to enterprise clients, running end-to-end research engagements and translating Pogo's AI-powered platform into insights that drive real business decisions.

This is a first-of-its-kind role, setting the standard for how we deliver, what great looks like, and how we scale our client service model as we grow.