AI-Driven Digital Product Manager, Agentic Experiences

Safelite; Columbus (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

Safelite is seeking a Digital Product Manager, Agentic Experiences in Columbus, OH to own a defined area of the agentic experience portfolio. You will lead discovery, shape product direction, and collaborate with Design and Engineering to deliver AI-enabled products that drive customer and business value.

You will work closely with cross-functional partners to identify opportunities, run experiments, and measure outcomes, using AI signals and live interactions to guide the product evolution.

Qualifications

• 5+ years of product management or digital product experience, including ownership of products from discovery through launch and continuous improvement.
• Experience shipping conversational, AI-enabled, adaptive, or other intelligent digital products to real users.
• Strong product judgment and the ability to connect customer needs, business opportunities, technology capabilities, and evidence into clear product decisions.

Responsibilities

• Own the strategy, roadmap, outcomes, and performance for a defined area of Safelite’s agentic experience portfolio.
• Identify and prioritize high-value opportunities by connecting customer needs, business priorities, behavioral signals, and emerging AI capabilities.
• Translate opportunities into clear product direction, priorities, and measurable outcomes.
• Lead continuous discovery with Design, Engineering, Research, Analytics, and business partners.
• Develop and test hypotheses using customer insight, behavioral data, prototypes, experimentation, and emerging AI capabilities.
• Use AI-enabled tools throughout discovery and delivery to explore opportunities and accelerate learning.

Skills

Product management

AI fluency

Analytical thinking

Cross-functional collaboration

Strategic thinking

Education

Bachelor's degree or equivalent work experience

Tools

AI-native tools

APIs & integrations

Job description

Safelite is seeking a Digital Product Manager, Agentic Experiences in Columbus, OH to own a defined area of the agentic experience portfolio. You will lead discovery, shape product direction, and collaborate with Design and Engineering to deliver AI-enabled products that drive customer and business value.

You will work closely with cross-functional partners to identify opportunities, run experiments, and measure outcomes, using AI signals and live interactions to guide the product evolution.