AI-Driven Digital Enablement Specialist

Charter Automotive; Mequon (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) with match

Profit sharing

Life insurance

Disability insurance

Paid time off

Job summary

Charter Manufacturing seeks a Digital Enablement Specialist to drive Microsoft 365 adoption and AI-powered workflows across a large organization. You will design training, create helpful documentation, and champion best practices to boost productivity and collaboration.

You will partner with Service Desk, Infrastructure, Security, and business teams to roll out new technologies, while translating employee needs into practical solutions and engaging non-technical audiences.

Qualifications

• 3+ years of experience supporting, enabling, administering, or improving workplace technology and productivity tools.
• Experience with Microsoft 365, including Outlook, Teams, SharePoint, OneDrive, and Office applications.
• Ability to translate employee needs into practical solutions, training, guidance, or process improvements.
• Curiosity and enthusiasm for emerging technologies, including AI and automation.
• Strong relationship-building, communication, presentation, and influencing skills.
• Excellent problem-solving abilities and a continuous improvement mindset.

Responsibilities

• Design and deliver engaging training sessions, workshops, and digital learning content.
• Create user-friendly documentation, videos, job aids, and knowledge articles.
• Promote adoption of best practices to improve productivity and collaboration.
• Lead AI & emerging technology enablement, including guidance on Copilot and AI usage.
• Collaborate with Service Desk, Infrastructure, Digital Workplace, Security, and business teams to improve technology experiences.
• Support rollout efforts for new technologies, features, and capabilities.

Skills

Microsoft 365

Outlook

Teams

SharePoint

OneDrive

Office apps

AI / Generative AI

Training delivery

Change management

Relationship building

Presentation skills

Education

Bachelor's degree in Information Technology

Bachelor's degree in Business

Bachelor's degree in Communications

Bachelor's degree in Education

Tools

Microsoft Copilot

ChatGPT

AI agents

Power Automate

Power Apps

Power BI

Job description

Charter Manufacturing seeks a Digital Enablement Specialist to drive Microsoft 365 adoption and AI-powered workflows across a large organization. You will design training, create helpful documentation, and champion best practices to boost productivity and collaboration.

You will partner with Service Desk, Infrastructure, Security, and business teams to roll out new technologies, while translating employee needs into practical solutions and engaging non-technical audiences.