AI-Driven Delivery Lead: Strategy to Realization

Salesforce; Indianapolis (IN); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

Salesforce is seeking a Business Delivery Manager to orchestrate and deliver complex, cross-functional Prospect-to-Cash initiatives. You will partner with business, product, technology, and operations teams to align strategy with execution, manage dependencies, and drive adoption through launch and stabilization.

The role emphasizes delivering business outcomes, establishing delivery governance, enabling effective decision-making, and using AI-enabled insights to reduce risk and accelerate value

Qualifikationen

• 5+ years of experience leading complex business transformation, program delivery, business operations, strategic initiatives, M&A integration, or cross-functional technology-enabled change.
• Demonstrated experience orchestrating initiatives involving multiple business functions, technology teams, executive stakeholders, and organizational dependencies.
• Experience supporting mergers, acquisitions, integrations, divestitures, or similarly complex enterprise transformations is preferred.
• Strong understanding of Prospect-to-Cash / Lead-to-Cash processes, preferably through direct operational experience or experience transforming sales, quoting, pricing, compensation, partner, or related processes and technologies.
• Ability to translate ambiguous strategic priorities into structured execution models, clear accountabilities, actionable plans, and measurable outcomes.
• Strong business judgment with the ability to identify the decisions, risks, dependencies, and tradeoffs that matter most to successful delivery.

Aufgaben

• Orchestrate end-to-end business delivery for complex, cross-functional P2C initiatives, translating strategic priorities into clear outcomes, milestones, ownership, dependencies, decision points, and execution plans.
• Establish and maintain the integrated delivery view across business, product, technology, process, data, readiness, validation, activation, and integration workstreams.
• Drive clarity around scope, business outcomes, decision rights, accountabilities, dependencies, assumptions, and critical path, ensuring teams understand both what must be delivered and why it matters.
• Facilitate cross-functional forums designed to accelerate decisions, resolve tradeoffs, remove blockers, and manage business risk, rather than simply report program status.
• Proactively identify delivery risks, organizational constraints, capacity concerns, dependency conflicts, and readiness gaps; bring forward actionable recommendations and escalation paths.
• Partner with business and technical leaders to establish appropriate delivery governance and operating rhythms based on the complexity, risk, and strategic importance of the initiative.
• Connect delivery execution with business validation, UAT, change readiness, enablement, communications, and adoption, helping ensure solutions are operationally ready and usable when they launch.
• Support business leaders in defining success measures and business-value outcomes, creating visibility from projected value through launch, stabilization, adoption, and realized impact.
• Drive effective transition from program delivery into launch, hypercare, stabilization, and business-as-usual ownership, ensuring risks, backlog items, ownership, and ongoing operating mechanisms are clearly established.

Kenntnisse

Complex delivery leadership

Cross-functional collaboration

M&A integration

Lead-to-Cash processes

Change management

Executive communication

Jobbeschreibung

Salesforce is seeking a Business Delivery Manager to orchestrate and deliver complex, cross-functional Prospect-to-Cash initiatives. You will partner with business, product, technology, and operations teams to align strategy with execution, manage dependencies, and drive adoption through launch and stabilization.

The role emphasizes delivering business outcomes, establishing delivery governance, enabling effective decision-making, and using AI-enabled insights to reduce risk and accelerate value