AI-Driven CRM Product Manager — Salesforce, Part-Time

Snapchat, Inc.; Santa Clarita (CA); On-site; USD 115,000 - 172,000; Part time

Benefits offered by this job

RSUs equity

Job summary

Snap Inc. is seeking a part-time Senior Product Manager, CRM to own the product vision, roadmap, and priorities for the Salesforce platform and connected tools across Sales, SMB, Business Ops, and Support.

You will translate workflows into clear requirements, lead UAT, and shape an AI-forward CRM strategy with privacy guardrails. You will own adoption, productivity, and data quality metrics, drive readiness and training, and work with engineering to balance priorities while autonomously managing

Qualifications

• Bachelor's degree or equivalent practical experience.
• 8+ years of product management experience, including 3+ years owning CRM, sales, or support tooling products.
• Demonstrated experience managing the end-to-end product lifecycle for Salesforce-based solutions with measurable business impact.
• Excellent communication skills, with experience influencing cross-functional stakeholders and senior business leaders.
• Preferred qualifications include experience in advertising technology or a globally operating consumer tech company and hands-on AI/LLM-driven automation in CRM workflows.

Responsibilities

• Own the product vision, roadmap, and priorities for Snap's Salesforce platform and connected tools across Sales, Small & Medium Customers, Business Operations, and Support.
• Partner with end users, business owners, and engineering to translate workflows and pain points into clear requirements and acceptance criteria, and lead UAT and business sign-off.
• Define an AI-forward direction for CRM, applying agentic workflows with human-in-the-loop oversight and the right privacy and security guardrails.
• Own business-impact metrics (adoption, productivity, data quality) and drive launch readiness, training, and post-launch measurement.

Skills

Salesforce knowledge

Communication skills

Cross-functional collaboration

Autonomy

Prioritization

Education

Bachelor's degree or equivalent practical experience

Tools

Salesforce

Salesforce Admin certification

Platform App Builder certification

Job description

Snap Inc. is seeking a part-time Senior Product Manager, CRM to own the product vision, roadmap, and priorities for the Salesforce platform and connected tools across Sales, SMB, Business Ops, and Support.

You will translate workflows into clear requirements, lead UAT, and shape an AI-forward CRM strategy with privacy guardrails. You will own adoption, productivity, and data quality metrics, drive readiness and training, and work with engineering to balance priorities while autonomously managing