AI-Driven CMDB Analyst for Resilient IT Ops

QuickCruit; Louisville, Northern (KY, KY); Hybrid; USD 73,000 - 100,000; Full time

Job summary

Humana is seeking a Configuration Management Analyst in Louisville, KY to govern IT configuration items and environments, ensuring accurate CMDB data, change control, and compliance. You will work with IT operations to maintain asset relationships and generate leadership-ready reports.

The role emphasizes audits, incident support, and process documentation to support secure, reliable IT services across on-premises and cloud environments.

Qualifications

• Experience with configuration management databases and governance processes.
• Ability to perform regular audits and reconcile configuration items.
• Strong collaboration with IT operations and project teams.

Responsibilities

• Administer and maintain Humana’s CMDB and configurations through lifecycle.
• Develop and enforce CM processes for asset tracking and baselining.
• Conduct audits to identify discrepancies and coordinate remediation.
• Provide configuration data for incident, problem, and change management.
• Produce CM reporting dashboards for leadership and stakeholders.
• Support asset relationships and dependencies across IT environments.
• Contribute to training on CM best practices and security.

Skills

CMDB

Change management

Audits

Reporting

Data governance

Job description

Humana is seeking a Configuration Management Analyst in Louisville, KY to govern IT configuration items and environments, ensuring accurate CMDB data, change control, and compliance. You will work with IT operations to maintain asset relationships and generate leadership-ready reports.

The role emphasizes audits, incident support, and process documentation to support secure, reliable IT services across on-premises and cloud environments.