AI-Driven Cloud Operations Engineer

PTC; San Jose (CA); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health & wellness benefits

Flexible Spending Accounts

Flexible Time Off

401(k) with employer match

Job summary

PTC is hiring for a Cloud Operations role in the San Ramon area. You will support and optimize cloud infrastructure across AWS, deploy and operate apps on Kubernetes, and participate in on-call incident response.

You will also drive IaC automation with Terraform and Ansible and help improve CI/CD and monitoring practices. The role emphasizes collaboration with security and engineering teams, with a focus on reliability, cost optimization, and scalable cloud operations.

Qualifications

• 1–5 years of experience in cloud operations, DevOps, or infrastructure engineering.
• Ability to commute to the San Ramon office 2-3 times a week.
• Basic to strong understanding of AWS cloud services.
• Experience working in Linux/Unix environments.
• Familiarity with container technologies (Docker and/or Kubernetes).
• Exposure to infrastructure-as-code tools (Terraform, Ansible, or similar).
• Understanding of CI/CD concepts and tools.
• Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK, Prometheus, Grafana).
• Strong problem-solving skills and willingness to learn.

Responsibilities

• Support the operation and maintenance of cloud infrastructure across AWS environments.
• Deploy, manage, and operate applications on Kubernetes clusters (EKS or similar).
• Assist in managing production systems including monitoring, alerting, and incident response.
• Troubleshoot and resolve infrastructure and application issues in a timely manner; support deployments and CI/CD enhancements.
• Contribute to infrastructure automation using Terraform and Ansible.
• Help maintain system reliability, availability, and performance through day-to-day operations.
• Participate in on-call rotation and incident response processes.
• Assist with capacity planning and cost optimization efforts.
• Partner with security teams to support compliance and security best practices.

Skills

Cloud operations

DevOps

Infrastructure engineering

AWS

Kubernetes

CI/CD

Monitoring

Team collaboration

Tools

Docker

Kubernetes

Terraform

Ansible

CloudWatch

Prometheus

Grafana

Job description

PTC is hiring for a Cloud Operations role in the San Ramon area. You will support and optimize cloud infrastructure across AWS, deploy and operate apps on Kubernetes, and participate in on-call incident response.

You will also drive IaC automation with Terraform and Ansible and help improve CI/CD and monitoring practices. The role emphasizes collaboration with security and engineering teams, with a focus on reliability, cost optimization, and scalable cloud operations.