AI-Driven Client Solutions Specialist

UCI-OC Alliance; Baxter (TN); In loco; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

GreenGrowth CPAs is seeking an AI Client Solutions Associate who is highly intelligent, resourceful, and AI-first. This role focuses on solving client problems, owning the resolution from discovery to fix, and working at the intersection of clients, AI, product, and operations.

You will use AI tools daily, onboard clients, investigate issues, communicate clearly with customers, and collaborate with product and engineering to improve the platform.

Competenze

• Bachelor’s degree or equivalent demonstrated ability.
• Strong written and verbal communication skills.
• Experience using AI tools extensively.
• Ability to learn new software quickly.
• Experience working with customers or internal stakeholders.

Mansioni

• Become deeply familiar with the product and user workflows.
• Assist clients onboarding and using the platform.
• Investigate questions and root causes; avoid escalation when possible.
• Document problems clearly for engineers to reproduce.
• Develop prompts and workflows to streamline work.
• Collaborate with product and engineering to improve the platform.

Conoscenze

AI tools experience

Analytical thinking

Communication skills

Problem solving

Independence

Formazione

Bachelor's degree or equivalent

Strumenti

ChatGPT

Claude

Descrizione del lavoro

GreenGrowth CPAs is seeking an AI Client Solutions Associate who is highly intelligent, resourceful, and AI-first. This role focuses on solving client problems, owning the resolution from discovery to fix, and working at the intersection of clients, AI, product, and operations.

You will use AI tools daily, onboard clients, investigate issues, communicate clearly with customers, and collaborate with product and engineering to improve the platform.