AI-Driven Business Systems Analyst

Avalara, Inc.; United States; Remote; USD 135,000 - 244,000; Full time

Job summary

Avalara, Inc. is seeking a skilled Business Systems Analyst - AI Automation to translate complex business workflows into clear, implementation-ready AI automation requirements.

You will work at the intersection of business process design, AI automation strategy, and technical execution in a fast-paced environment. Responsibilities include mapping current and future states, creating detailed user stories, defining system interactions, and ensuring governance and traceability throughout the

Qualifications

• B.S. in Computer Science or Engineering (required)
• 5+ years of experience as a Business Systems Analyst or Techno-Functional Analyst
• Experience working with AI automation, enterprise workflows, system integrations, APIs, n8n, Boomi, or automation platforms
• Strong understanding of Agentic AI, REST APIs, webhooks, JSON, data mapping concepts, and workflow orchestration patterns
• Experience documenting requirements for automation, AI-enabled workflows, system interactions, and business process transformations
• Ability to interpret technical design documents and collaborate effectively with AI Automation Engineers, architects, and cross-functional stakeholders
• Strong analytical and structured problem-solving skills
• Excellent communication skills across business and technical audiences

Responsibilities

• Translate complex business workflows into structured AI automation requirements
• Map current-state and future-state processes and identify transformation opportunities
• Break down complex workflows into implementable use cases with decision points and human-in-the-loop steps
• Identify risks, edge cases, control requirements, and dependencies before automation development
• Create and manage JIRA tickets with detailed requirement descriptions and traceability
• Define functional and technical requirements for AI-enabled workflows, agents, and transformations
• Define system interactions, API touchpoints, event triggers, and handoffs between automation and AI decisioning
• Create detailed user stories, business rules, and acceptance criteria for AI Automation Engineers
• Collaborate to validate feasibility, governance, and solution design before build

Skills

AI automation

APIs

n8n

Boomi

REST APIs

Webhooks

JSON

Data mapping

Workflow orchestration

Structured analysis

Communication

Stakeholder engagement

Education

B.S. in Computer Science or Engineering

Tools

JIRA

Job description

Avalara, Inc. is seeking a skilled Business Systems Analyst - AI Automation to translate complex business workflows into clear, implementation-ready AI automation requirements.

You will work at the intersection of business process design, AI automation strategy, and technical execution in a fast-paced environment. Responsibilities include mapping current and future states, creating detailed user stories, defining system interactions, and ensuring governance and traceability throughout the