AI-Driven Business Analyst – Hybrid IT & Insurance

gaig; Cincinnati (OH); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness program

Parental leave

Tuition reimbursement

Paid time off

Paid holidays

401(k) match

Employee stock purchase plan

Commuter benefits

Job summary

Great American Insurance Group is seeking a Business Analyst to drive requirements, collaborate with IT, and apply AI-enabled workflow improvements. The role supports production systems, develops test plans, and creates documentation to improve data quality and delivery.

The position is hybrid, combining in-office collaboration with remote work, and emphasizes strong communication with business partners to deliver efficient technology solutions.

Qualifications

• Requirements gathering and documentation experience.
• Test case creation and execution experience.
• SQL writing experience.
• Strong written and verbal communication skills.

Responsibilities

• Business Analysis & Requirements: define scope, capture user requirements, and liaison between business and IT.
• Testing & Quality Assurance: develop test plans, regression suites, and participate in Agile ceremonies.
• Production Support: prepare analyses, create ad hoc reports, identify root causes.
• Documentation & Knowledge Management: create and maintain docs, share knowledge, manage change requests across CERT and PROD.
• AI & Automation: identify AI-enabled workflow improvements and leverage tools like Copilot to speed documentation and testing.
• Business & Customer Engagement: partner with business, communicate clearly, offer thoughtful options and timely responses.

Skills

Requirements gathering & documentation

SQL writing

Strong communication

Agile experience

Tools

Postman

Rally

Jira

ServiceNow

Job description

Great American Insurance Group is seeking a Business Analyst to drive requirements, collaborate with IT, and apply AI-enabled workflow improvements. The role supports production systems, develops test plans, and creates documentation to improve data quality and delivery.

The position is hybrid, combining in-office collaboration with remote work, and emphasizes strong communication with business partners to deliver efficient technology solutions.