AI-Driven Business Analyst: Data, QA & Automation (Hybrid)

Great American Insurance Group; Cincinnati (OH); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Parental leave

Tuition reimbursement

Paid time off

401(k) with match

Commuter benefits

Job summary

Great American Insurance Group's Property & Casualty IT Services is seeking a Business Analyst to join a hybrid team. You will gather requirements, document specifications, and liaise between business units and IT to deliver value.

You’ll contribute to testing, data queries, and AI-assisted workflow improvements to boost productivity. This role blends in-office collaboration with remote work, offering opportunities to influence processes and implement automated solutions across applications and

Qualifications

• Requirements gathering and documentation experience
• Test case creation and execution experience
• SQL writing experience
• Strong written and verbal communication skills

Responsibilities

• Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business solutions and business requirements
• Analyzes, identifies, and writes detailed descriptions of user requirements, program functions, and steps required to develop or modify applications or components
• Makes recommendations for business process improvements with an understanding of technical problems and solutions as they relate to technology needs
• Acts as a liaison between business and IT; develops and maintains knowledge of the customer's business
• Interviews end users to determine requirements for data, reports, analyses, training, data quality, and performance
• Formulates systems to parallel overall business strategies
• Develops test plans and executes tests
• Creates and maintains regression test suites, including UI and API-level test cases
• Participates in Agile ceremonies: daily scrums, sprint reviews, nightly releases, and weekend testing as needed
• Prepares analysis for production support of applications and associated documentation
• Creates ad hoc reports and executes data queries to support business and operational needs
• Identifies root cause of production issues and documents findings and recommendations
• Creates and maintains application documentation, training materials, and process guides
• Actively shares knowledge with team members and business partners to reduce knowledge silos
• Manages and documents change requests through the full release cycle (CERT and PROD)
• Identifies and implements AI-assisted workflow improvements to increase productivity and quality in daily BA work
• Leverages AI tools (e.g., GitHub Copilot, Microsoft 365 Copilot) to accelerate requirements documentation, test case creation, query writing, and production issue analysis
• Stays informed on emerging AI capabilities relevant to business analysis and proactively shares use cases with the team
• Approaches work with a continuous improvement mindset, seeking ways to use AI and automation to do better every day
• Demonstrates a strong partnership mindset with the business — understands their goals, challenges, and needs
• Communicates clearly and transparently in business-relevant terms
• Provides thoughtful options to address business needs and challenges; operates as more than an order taker
• Responds promptly and professionally to customer needs

Skills

Requirements gathering

Test case creation

SQL writing

Strong communication

Agile practices

API testing

Tools

Postman

Jira

Rally

ServiceNow

Job description

Great American Insurance Group's Property & Casualty IT Services is seeking a Business Analyst to join a hybrid team. You will gather requirements, document specifications, and liaise between business units and IT to deliver value.

You’ll contribute to testing, data queries, and AI-assisted workflow improvements to boost productivity. This role blends in-office collaboration with remote work, offering opportunities to influence processes and implement automated solutions across applications and