AI DevTools Customer Success Manager

present of AI; Atlanta (GA); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

PlayerZero in Atlanta is seeking a Customer Success Manager to own a book of accounts and guide customers from onboarding through steadier use and renewal. You will help engineering teams adopt our AI-powered dev tools and maintain strong relationships to ensure ongoing value delivery.

The role emphasizes translating customer feedback into action, building trust with customers, and collaborating with product and engineering teams to support adoption and renewals.

Qualificações

• Clear communication and strong written/verbal skills.
• Comfort with technical products and software observability.
• Habit of turning customer feedback into action.

Responsabilidades

• Own a book of accounts and guide customers from onboarding to renewal.
• Ensure customers achieve steady use and value realization.
• Translate customer feedback into product and process improvements.

Conhecimentos

Account management

Technical product fluency

Clear communication

Onboarding and adoption

Descrição da oferta de emprego

PlayerZero in Atlanta is seeking a Customer Success Manager to own a book of accounts and guide customers from onboarding through steadier use and renewal. You will help engineering teams adopt our AI-powered dev tools and maintain strong relationships to ensure ongoing value delivery.

The role emphasizes translating customer feedback into action, building trust with customers, and collaborating with product and engineering teams to support adoption and renewals.