AI Deployment Strategist for Enterprise Operations

Pallet; New York (NY); Vor Ort; USD 100.000 - 150.000; Vollzeit

Benefits dieser Stelle

Health benefits

Vision benefits

Dental benefits

Life Insurance

Disability coverage

401k

Zusammenfassung

Pallet is building AI agents to transform the physical economy. We’re seeking an Associate Deployment Strategist to own mid-market deployments from discovery through launch and ongoing success.

You’ll work with customers, Engineer, Product, Sales, and Success teams to turn real-world processes into reliable AI agent workflows. This client-facing role is ideal for an early-career individual who is highly organized and analytical, comfortable in a fast-moving environment, and able to travel ~25%

Qualifikationen

• 1+ years in a customer-facing, operations, implementation, or technical project role.
• Strong organization and follow-through across multiple workstreams.
• Clear written and verbal communication, comfortable with customers.

Aufgaben

• Serve as the executive point of contact for deployments and long-term success.
• Lead customer discovery to understand workflows, constraints, and success criteria.
• Translate complex business processes into executable AI agent workflows.
• Partner with Agent Delivery Engineers to validate assumptions and execute technically.
• Configure, test, and release agent configurations for customer use cases.
• Own deployment plans, timelines, risks, and stakeholder communication.
• Lead customer kickoffs, milestone reviews, QBRs, and executive updates.
• Proactively manage scope changes, escalations, and expectation-setting.
• Improve and scale onboarding and deployment processes over time.
• Travel for key customer milestones and kickoffs as needed (~25%).

Kenntnisse

customer-facing

organization

communication

analytical

APIs

JSON

SQL

Ausbildung

Bachelor's degree

Tools

APIs

JSON

SQL

Jobbeschreibung

Pallet is building AI agents to transform the physical economy. We’re seeking an Associate Deployment Strategist to own mid-market deployments from discovery through launch and ongoing success.

You’ll work with customers, Engineer, Product, Sales, and Success teams to turn real-world processes into reliable AI agent workflows. This client-facing role is ideal for an early-career individual who is highly organized and analytical, comfortable in a fast-moving environment, and able to travel ~25%