AI Deployment Engineer — Hands-On Customer Rollouts

Karumi (YC F25); New York (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Learn about modern AI systems

High impact on product quality

Opportunities for career growth

Job summary

Karumi (YC F25) is hiring a Forward Deployed Engineer (FDE) to oversee end-to-end customer rollouts of our AI agent, ensuring smooth configuration and deployment. This position offers hands-on experience in implementing modern AI solutions, requiring strong technical instincts and problem-solving skills.

The ideal candidate will have 1–3 years in relevant engineering roles, a degree in CS or related fields, and a passion for working directly with customers to enhance user experience. Join us in New York, where your contributions will impact customer success and product quality.

Qualifications

• 1–3 years in Forward Deployed / Implementation Engineering, QA/testing, or solutions engineering.
• Experience or willingness to learn scripting or coding.
• Comfort working directly with customers in technical contexts.

Responsibilities

• Roll out Karumi for new customers: setup, configuration, validation, and ongoing maintenance.
• Perform QA and troubleshooting to ensure reliability and a great end-user experience.
• Adapt Karumi to different customer workflows, UIs, and edge cases.

Skills

Debugging systems

Attention to detail

Customer empathy

Scripting/automation

Education

BS/MS in CS/Engineering/STEM

Job description

Karumi (YC F25) is hiring a Forward Deployed Engineer (FDE) to oversee end-to-end customer rollouts of our AI agent, ensuring smooth configuration and deployment. This position offers hands-on experience in implementing modern AI solutions, requiring strong technical instincts and problem-solving skills.

The ideal candidate will have 1–3 years in relevant engineering roles, a degree in CS or related fields, and a passion for working directly with customers to enhance user experience. Join us in New York, where your contributions will impact customer success and product quality.