AI Chatbot Quality Evaluator

Crossing Hurdles; United States; On-site; USD 52,000 - 90,000; Full time

Job summary

Crossing Hurdles is seeking a detail-focused QA professional to evaluate chatbot responses for accuracy, relevance, and clarity. You will identify inconsistencies and provide structured feedback, maintaining consistent reviews and documentation.

Collaborate with project and quality teams, escalating ambiguous cases to ensure high-quality AI interactions and reliable content evaluation across online platforms.

Qualifications

• Experience in quality assurance, data annotation, or content evaluation.
• Analytical, critical-thinking, and problem-solving skills.
• Excellent written and verbal communication.
• Attention to detail and ability to identify subtle errors.
• Comfort with AI tools, chatbots, and online platforms.

Responsibilities

• Evaluate and compare chatbot responses for accuracy, relevance, and clarity.
• Identify inconsistencies and provide structured feedback.
• Maintain consistent reviews and documentation.
• Collaborate with project and quality teams and escalate ambiguous cases.

Job description

Crossing Hurdles is seeking a detail-focused QA professional to evaluate chatbot responses for accuracy, relevance, and clarity. You will identify inconsistencies and provide structured feedback, maintaining consistent reviews and documentation.

Collaborate with project and quality teams, escalating ambiguous cases to ensure high-quality AI interactions and reliable content evaluation across online platforms.