Chatbot Quality Assurance Specialist

Crossing Hurdles; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Crossing Hurdles seeks a diligent QA reviewer to evaluate chatbot outputs for accuracy and relevance. You will identify inconsistencies and provide structured feedback, while maintaining consistent review records and documentation.

Collaboration with project and quality teams is essential, and you will escalate ambiguous cases as needed. The role emphasizes strong analytical thinking, superb communication, and meticulous attention to detail in a fast-paced AI review environment.

Qualifications

• Strong analytical, critical-thinking, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to identify subtle errors.
• Comfort with AI tools, chatbots, and online platforms.

Responsibilities

• Evaluate and compare chatbot responses for accuracy, relevance, and clarity.
• Identify inconsistencies and provide structured feedback.
• Maintain consistent reviews and documentation.
• Collaborate with project and quality teams and escalate ambiguous cases.

Skills

Quality assurance

Data annotation

Content evaluation

Analytical thinking

Problem solving

Communication skills

Tools

AI tools

Chatbots

Online platforms

Job description

Crossing Hurdles seeks a diligent QA reviewer to evaluate chatbot outputs for accuracy and relevance. You will identify inconsistencies and provide structured feedback, while maintaining consistent review records and documentation.

Collaboration with project and quality teams is essential, and you will escalate ambiguous cases as needed. The role emphasizes strong analytical thinking, superb communication, and meticulous attention to detail in a fast-paced AI review environment.