AI Content QA Specialist: Review & Improve Bot Replies

Crossing Hurdles; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Crossing Hurdles is seeking a meticulous QA reviewer to assess chatbot outputs in our content-review workflow. You will evaluate responses for accuracy, relevance, and clarity, and document findings in structured feedback.

You will identify inconsistencies, maintain consistent reviews and records, and collaborate with project and quality teams, escalating ambiguous cases as needed. The ideal candidate has strong analytical thinking, excellent written and verbal communication, and comfort with AI

Qualifications

• Strong QA experience in AI or content evaluation.
• Excellent analytical and critical thinking skills.
• Outstanding written and verbal communication.

Responsibilities

• Evaluate and compare chatbot responses for accuracy, relevance, and clarity.
• Identify inconsistencies and provide structured feedback.
• Maintain consistent reviews and documentation.
• Collaborate with project and quality teams and escalate ambiguous cases.

Skills

Quality Assurance

Data Annotation

Analytical Thinking

Problem Solving

Written & Verbal Communication

Attention to Detail

AI Tools

Chatbots

Tools

Chatbot Platforms

Online Platforms

Data Annotation Tools

Job description

Crossing Hurdles is seeking a meticulous QA reviewer to assess chatbot outputs in our content-review workflow. You will evaluate responses for accuracy, relevance, and clarity, and document findings in structured feedback.

You will identify inconsistencies, maintain consistent reviews and records, and collaborate with project and quality teams, escalating ambiguous cases as needed. The ideal candidate has strong analytical thinking, excellent written and verbal communication, and comfort with AI