Chatbot QA & Feedback Specialist

Crossing Hurdles; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Crossing Hurdles is seeking a dedicated QA reviewer to evaluate chatbot responses for accuracy, relevance, and clarity, and to document findings for improvement.

You will identify inconsistencies, maintain consistent reviews, and collaborate with project and quality teams, escalating ambiguous cases as needed to drive reliable AI interactions and ensure documentation is thorough, actionable, and aligned with quality standards across platforms.

Qualifications

• Experience in QA, data annotation, or content evaluation.
• Analytical, critical-thinking and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Evaluate and compare chatbot responses for accuracy, relevance, and clarity.
• Identify inconsistencies and provide structured feedback.
• Maintain consistent reviews and documentation.
• Collaborate with project and quality teams and escalate ambiguous cases.

Skills

QA experience

Data annotation

Content evaluation

Job description

Crossing Hurdles is seeking a dedicated QA reviewer to evaluate chatbot responses for accuracy, relevance, and clarity, and to document findings for improvement.

You will identify inconsistencies, maintain consistent reviews, and collaborate with project and quality teams, escalating ambiguous cases as needed to drive reliable AI interactions and ensure documentation is thorough, actionable, and aligned with quality standards across platforms.