AI Ambassador Program Manager

Cooperative Education

Fairfax (VA)

Sur place

USD 70 000 - 110 000

Plein temps

Il y a 3 jours

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Résumé du poste

Cooperative Education in Fairfax, VA seeks a Program Manager, AI Engagement & Enablement to lead the university's AI ambassador program, drive literacy, and coordinate with Microsoft, stakeholders, and technical teams.

The role supervises 2–3 AI program staff, designs training, oversees events, and reports on outcomes to inform AI initiatives, with a focus on responsible adoption and practical application across campus.

Qualifications

Bachelor’s degree or equivalent combination of education and experience.
Progressively responsible experience in program management, project management, training, student engagement, higher education administration, organizational development, customer experience, educational technology, or related areas.
Experience supervising student employees, ambassadors, peer educators, interns, or volunteers.
Experience coordinating programs, initiatives, or projects involving multiple stakeholders.
Experience planning, organizing, and implementing events, educational programs, outreach efforts, or engagement initiatives.
Knowledge of Microsoft Copilot, Microsoft 365 applications, and digital productivity technologies.
Knowledge of program management, project coordination, and stakeholder engagement practices.
Knowledge of training, education, outreach, or user engagement methodologies.
Strong written, verbal, interpersonal, and presentation skills.
Ability to lead and coordinate complex initiatives involving multiple stakeholders.
Ability to supervise, mentor, and support student employees and ambassadors.
Ability to manage multiple priorities and projects simultaneously.
Ability to analyze information and make recommendations for continuous improvement.

Responsabilités

Manages the Microsoft Copilot Student Ambassador Program as a key component of the university’s AI enablement strategy.
Recruits, onboards, trains, supervises, mentors, and evaluates student ambassadors.
Coordinates ambassador assignments, outreach efforts, workshops, demonstrations, presentations, and engagement activities.
Facilitates regular meetings, training opportunities, and professional development experiences for ambassadors.
Serves as the primary liaison between student ambassadors, Microsoft representatives, university stakeholders, program partners and technical staff.
Develops processes and resources that support ambassador effectiveness and program sustainability.
Tracks participation, engagement, utilization, and program effectiveness metrics.
Collects and analyses feedback from program participants and stakeholders.
Prepares reports, presentations, and recommendations related to AI enablement initiatives and program outcomes.
Evaluates the effectiveness of AI literacy, outreach, and engagement efforts and recommend improvements; and
Supports data-informed decision-making related to future AI initiatives and investments.
Directly supervises and develops a team of 2-3 AI program staff.
Establishes goals, priorities, performance expectations, and professional development plans for team members.
Fosters a collaborative, customer-focused, and innovative team environment.
Allocates resources and workload to support institutional priorities and service demands; and
Provides coaching, mentoring, and performance management consistent with university policies and practices.