AI Enablement Program Manager

Cengage; United States; On-site; USD 117,000 - 187,000; Full time

Job summary

Cengage is seeking a Program Manager, AI Enablement in the United States to steer enterprise AI initiatives, pilots, and governance across Legal, Privacy, Security, Procurement, Product, Engineering, and Operations. You will oversee onboarding, vendor risk assessments, and the intake process to ensure compliant, scalable AI deployments.

The role requires 5+ years in program management, strong collaboration, and familiarity with privacy regulations (FERPA, GDPR, CCPA).

Qualifications

• Bachelor's degree in business, information systems, program management, technology, or related field.
• 5+ years of experience in program management, operations, governance, or cross-functional technology delivery.
• Experience managing enterprise programs or cross-functional initiatives.
• Knowledge of FERPA, GDPR, CCPA, and other privacy regulations.
• Experience coordinating contracts, DPAs, MSAs, or vendor governance processes.
• Strong attention to detail and operational rigor.
• Excellent collaboration with Legal, Procurement, Security, Product, Engineering and Business teams.

Responsibilities

• Direct the management of enterprise AI initiatives and governance across the organization.
• Coordinate vendor risk assessments for AI tools, platforms, and integrations.
• Coordinate the third-party AI intake process including security, privacy, and contract review.
• Build and maintain the criteria matrix for AI vendor approvals and connector decisions.
• Partner with Procurement on AI contracts, DPAs, and commercial terms.
• Maintain the approved AI vendor list and periodic reassessment cadence.
• Establish and maintain program governance artifacts including intake workflows, decision logs, action tracking, status reporting, and executive updates.
• Coordinate collaborators across AI Enablement, Legal, Privacy, Security, Procurement, Product, Engineering, and Operations teams.
• Track program achievements, dependencies, risks, and operational readiness across AI initiatives.
• Support operational scaling of AI enablement activities including onboarding, documentation, communications, and process standardization.

Skills

Program management

Cross-functional collaboration

Executive communication

Attention to detail

Privacy regulations knowledge

Vendor governance

Education

Bachelor's degree

Job description

Cengage is seeking a Program Manager, AI Enablement in the United States to steer enterprise AI initiatives, pilots, and governance across Legal, Privacy, Security, Procurement, Product, Engineering, and Operations. You will oversee onboarding, vendor risk assessments, and the intake process to ensure compliant, scalable AI deployments.

The role requires 5+ years in program management, strong collaboration, and familiarity with privacy regulations (FERPA, GDPR, CCPA).