AI Agent Product Manager - Orchestration & Evals (Remote)

Asurion; Sacramento (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

Asurion is seeking a Sr / Principal Product Manager to own the AI Agent, Orchestration & Evals within Joy.ai, Asurion's AI-native concierge. You will shape the agent's reasoning runtime, orchestrate across skills and tools, and define evaluation systems for reliability and trust as we ship to customers.

In this hands-on role, you will partner with engineering, design, data science, and domain teams to turn ambiguous household problems into prototypes and shipped capabilities, with end-to-end

Qualifications

• Experience turning ambiguous AI problems into shipped product features.
• Ability to define evals, offline/online, and quality metrics.
• Strong collaboration with engineering, design, data science, and legal/compliance.

Responsibilities

• Own evals as the product's quality system.
• Define agent orchestration across skills and tools.
• Lead 0-to-1 product development from concept to customer impact.
• Drive demos, customer discovery, and decision memos.

Skills

AI product management

Agent orchestration

Cross-functional leadership

Experimental ML / evals

Tools

Claude

Cursor

Codex

LLMs

Job description

Asurion is seeking a Sr / Principal Product Manager to own the AI Agent, Orchestration & Evals within Joy.ai, Asurion's AI-native concierge. You will shape the agent's reasoning runtime, orchestrate across skills and tools, and define evaluation systems for reliability and trust as we ship to customers.

In this hands-on role, you will partner with engineering, design, data science, and domain teams to turn ambiguous household problems into prototypes and shipped capabilities, with end-to-end