AI Agent Engineer — Build Production-Grade Agents

Engg; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Sierra, the leading platform for customer-facing AI agents, is headquartered in San Francisco, with offices across North America, Europe, and Asia. We work with major brands to transform customer service and grow their businesses.

Join us to design and ship production-grade AI agents, own the Agent Development Life Cycle, and partner with enterprises and startups to deploy AI at scale across finance, healthcare, and commerce.

Qualifications

• Experience building and scaling end-to-end production systems.
• Strong technical problem-solving skills in fast-changing, ambiguous environments.
• Builder mindset with high agency and ability to ship.
• Comfort working directly with customers to understand their needs and solve real-world problems.
• Excellent communication skills across technical and non-technical audiences.
• Genuine interest in Financial Services and improving the end customer experience.

Responsibilities

• Design and deliver production-grade AI agents.
• Own the Agent Development Life Cycle from pilot through deployment and iteration.
• Partner with large enterprises and cutting-edge startups to scale AI agents.
• Build the future of Sierra's platform by surfacing unmet needs and prototyping new tools.

Skills

Production systems

Customer facing

Communication skills

Technical problem solving

Builder mindset

Tools

Eval frameworks

Agent tooling

RAG pipelines

Prompt engineering

Job description

Sierra, the leading platform for customer-facing AI agents, is headquartered in San Francisco, with offices across North America, Europe, and Asia. We work with major brands to transform customer service and grow their businesses.

Join us to design and ship production-grade AI agents, own the Agent Development Life Cycle, and partner with enterprises and startups to deploy AI at scale across finance, healthcare, and commerce.