AI Adoption & Operations Strategist

Tenth Revolution Group; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Unknown company is seeking an AI Operations Analyst to drive adoption, support, and operational management of AI technologies across the business. The role combines AI enablement, business analysis, user support, and process improvement to ensure responsible AI resource management.

The candidate will engage with leadership, gather requirements, coordinate intake, and support PoCs and governance efforts, while enabling employees to leverage AI tools effectively and securely.

Qualifications

• 1-3+ years in IT operations, tech support, or business analysis.
• Experience with Generative AI tools such as ChatGPT, Copilot, Gemini or Claude.
• Ability to manage multiple requests, tickets, or projects simultaneously.
• Strong communication with both technical and non-technical stakeholders.
• Experience gathering requirements and improving workflows.

Responsibilities

• Serve as the first point of contact for new AI use cases and project requests.
• Meet with stakeholders to understand business challenges and identify AI opportunities.
• Gather requirements and coordinate project intake activities.
• Route qualified opportunities to appropriate technical and business teams for evaluation and prioritization.
• Support employees in adopting AI tools and best practices.
• Deliver onboarding sessions, training materials, and AI literacy programs.
• Help users identify practical AI applications within their workflows.
• Act as a trusted resource for AI-related questions and guidance.
• Manage AI tool access requests and approval workflows.
• Support onboarding and offboarding activities for AI platforms.
• Assist with license management, utilization tracking, and seat assignment across enterprise AI tools.
• Support day-to-day platform administration and user provisioning activities.
• Assist with evaluation and execution of AI proof-of-concept initiatives.
• Coordinate stakeholder feedback and track project progress.
• Help prepare sample datasets, testing scenarios, and documentation.
• Support implementation efforts for new AI capabilities.
• Track adoption metrics, usage trends, and operational KPIs.
• Generate reports on platform utilization and AI program performance.
• Maintain SOPs, process documentation, FAQs, and knowledge-base content.
• Support AI governance, compliance reviews, and access audits.

Skills

IT Operations

Technical Support

Help Desk

Business Analysis

Operations Analysis

Business Systems

Generative AI tools

Stakeholder management

Communication skills

Requirements gathering

Tools

Excel

Power BI

Power Automate

Zapier

Make

Job description

Unknown company is seeking an AI Operations Analyst to drive adoption, support, and operational management of AI technologies across the business. The role combines AI enablement, business analysis, user support, and process improvement to ensure responsible AI resource management.

The candidate will engage with leadership, gather requirements, coordinate intake, and support PoCs and governance efforts, while enabling employees to leverage AI tools effectively and securely.