AI Adoption & Governance Lead (Hybrid)

Hazen and Sawyer; Los Angeles (CA); Híbrido; USD 110 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive health benefits

Flexible spending plans

Disability & life insurance

Paid holidays & PTO

401(k) & financial planning

Resumo da oferta

Hazen and Sawyer is seeking an AI Adoption & Governance Manager to lead the adoption, governance, and day-to-day support of enterprise AI tools across the firm. You will partner with IT leadership and practice groups to enable productive, safe AI use with policy compliance.

The role requires 7+ years in IT and hands-on AI platform administration, plus strong training and communication skills to drive organizational change in a dynamic environment.

Qualificações

• Bachelor’s degree in IT, Computer Science, Engineering or related field, or equivalent experience.
• 7+ years in IT support, systems administration or digital enablement, including 3+ years leading people or programs, with a record of driving technology adoption or organizational change.
• Hands-on administration of enterprise AI platforms (Copilot, Claude or similar) and M365 tools (Entra ID, Purview, SharePoint/Teams).
• Working knowledge of LLM concepts, prompt design, data privacy and AI risk frameworks such as NIST AI RMF.
• Strong training and communication skills, with the ability to explain technical limits to non-technical staff.
• Demonstrated ability to thrive in a fast-changing environment: responsive, adaptable and comfortable reprioritizing quickly as needs shift.

Responsabilidades

• Own the support model for enterprise AI tools: intake, triage, escalation paths, knowledge base and service levels, in coordination with the Helpdesk Manager.
• Administer AI platforms: licensing, user provisioning, connectors and integrations, usage monitoring and cost tracking.
• Approve AI tools, pilots, integrations and configuration changes within firm policy, with the authority to act quickly and elevate to the Director of Information Technology only when risk, cost or a policy exception requires it.
• Run adoption and training: onboarding sessions, prompt libraries, office hours and a champions network across offices and practice groups.
• Partner with Design Technology on AI in engineering workflows (BIM/CAD, GIS, modeling, document production) and on evaluating new tools.
• Monitor new AI tools and features, including Copilot, Claude and AI in engineering software, assess their impact and opportunity, and adapt the support model and guidance as the technology evolves.
• Administer and uphold AI governance in partnership with the Director of Information Technology: the firm’s AI acceptable-use policy and its ongoing refinement, data classification (client confidentiality, CUI/ITAR where it applies), vendor security reviews, and records retention for AI outputs.
• Collect use cases from the business, prioritize them, and pilot automations or agents that deliver clear, practical value to project teams and the business.
• Report to IT leadership on how AI tools are being used, what is working, and where risks and opportunities exist.
• Supervise or mentor AI support analysts and coordinate with external vendors.
• Occasional travel may be required.

Conhecimentos

People leadership

IT support

Training & communication

Adaptability

Project coordination

Formação académica

Bachelor’s degree in IT/CS/Engineering or related field

Ferramentas

Copilot

Claude

M365 tools

Descrição da oferta de emprego

Hazen and Sawyer is seeking an AI Adoption & Governance Manager to lead the adoption, governance, and day-to-day support of enterprise AI tools across the firm. You will partner with IT leadership and practice groups to enable productive, safe AI use with policy compliance.

The role requires 7+ years in IT and hands-on AI platform administration, plus strong training and communication skills to drive organizational change in a dynamic environment.