AI Adoption & Governance Lead (Hybrid)

Hazen and Sawyer; Concord (CA); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Flexible hybrid schedule

Professional development

Job summary

Hazen and Sawyer seeks an AI Adoption & Governance Manager to shape how an employee-owned engineering firm integrates AI across all offices and practice groups. You will oversee adoption, governance and day-to-day AI support, working with IT leadership and internal teams to drive safe, productive use of Copilot, Claude and related tools.

Reporting to the Director of IT, you’ll manage licensing, provisioning, training and policy enforcement, while coordinating with Design Technology on BIM/CAD

Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering or related field, or equivalent experience.
• 7+ years in IT support, systems administration or digital enablement, including 3+ years leading people or programs, with a record of driving technology adoption or organizational change.
• Hands-on administration of enterprise AI platforms (Copilot, Claude or similar) and M365 tools (Entra ID, Purview, SharePoint/Teams).
• Working knowledge of LLM concepts, prompt design, data privacy and AI risk frameworks such as NIST AI RMF.
• Strong training and communication skills, with the ability to explain technical limits to non-technical staff.
• Demonstrated ability to thrive in a fast-changing environment: responsive, adaptable and comfortable reprioritizing quickly as needs shift.

Responsibilities

• Own the support model for enterprise AI tools: intake, triage, escalation paths, knowledge base and service levels, in coordination with the Helpdesk Manager.
• Administer AI platforms: licensing, user provisioning, connectors and integrations, usage monitoring and cost tracking.
• Approve AI tools, pilots, integrations and configuration changes within firm policy, with the authority to act quickly and elevate to the Director of Information Technology only when risk, cost or a policy exception requires it.
• Run adoption and training: onboarding sessions, prompt libraries, office hours and a champions network across offices and practice groups.
• Partner with Design Technology on AI in engineering workflows (BIM/CAD, GIS, modeling, document production) and on evaluating new tools.
• Monitor new AI tools and features, including Copilot, Claude and AI in engineering software, assess their impact and opportunity, and adapt the support model and guidance as the technology evolves.
• Administer and uphold AI governance in partnership with the Director of Information Technology: the firm’s AI acceptable-use policy and its ongoing refinement, data classification (client confidentiality, CUI/ITAR where it applies), vendor security reviews, and records retention for AI outputs.
• Collect use cases from the business, prioritize them, and pilot automations or agents that deliver clear, practical value to project teams and the business.
• Report to IT leadership on how AI tools are being used, what is working, and where risks and opportunities exist.
• Supervise or mentor AI support analysts and coordinate with external vendors.
• Occasional travel may be required.

Education

Bachelor's degree in IT/CS or related field

Tools

Copilot

Claude

MS 365 suite

Job description

Hazen and Sawyer seeks an AI Adoption & Governance Manager to shape how an employee-owned engineering firm integrates AI across all offices and practice groups. You will oversee adoption, governance and day-to-day AI support, working with IT leadership and internal teams to drive safe, productive use of Copilot, Claude and related tools.

Reporting to the Director of IT, you’ll manage licensing, provisioning, training and policy enforcement, while coordinating with Design Technology on BIM/CAD