AgTech Customer Success Specialist - Remote/Hybrid

Semios; United States; Hybrid; USD 56,000 - 64,000; Full time

Benefits offered by this job

Purposeful Work

Our People

Recharge

Work Flexibility

Wellbeing

Job summary

Semios Group is a leader in agricultural technology with a global reach and a strong portfolio spanning crop protection, water management, and farm management tools. We seek a Customer Success Specialist who thrives on helping growers and agronomists maximize value from Semios tools, delivering proactive support and strategic guidance.

You will work cross-functionally with sales, field services, and operations to ensure exceptional customer outcomes, participate in onboarding, and drive adoption

Qualifications

• 2+ years of professional experience in customer onboarding, implementation, adoption, and technical support.
• Strong technical aptitude and quick learning of new tools.
• Excellent listening and presentation skills to build customer relationships.

Responsibilities

• Provide exceptional support to customers and Semios' Territory Managers.
• Collaborate with sales, marketing and field services to enable growth.
• Conduct onboardings and remote/in-person customer engagements.
• Maintain CRM data and assist with renewals and service tickets.

Skills

Customer onboarding

Implementation

Adoption

Technical support

Tech-savvy

Communication

Spanish language

Education

Diploma or related field

Tools

CRM systems

Data tools

Job description

Semios Group is a leader in agricultural technology with a global reach and a strong portfolio spanning crop protection, water management, and farm management tools. We seek a Customer Success Specialist who thrives on helping growers and agronomists maximize value from Semios tools, delivering proactive support and strategic guidance.

You will work cross-functionally with sales, field services, and operations to ensure exceptional customer outcomes, participate in onboarding, and drive adoption