Farm Cooperative Customer Service Specialist — Growth & Impact

NEW Cooperative Inc.; Mount Ayr (IA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

NEW Cooperative Inc. is seeking a reliable team member to promote customer sales and service across our farm supply locations. You will be responsible for fast, courteous service, accurate billing, and helping weigh and settle grain during busy seasons.

The role requires the ability to read safety and operating documents, communicate with customers at all levels, and adapt to seasonal demands while upholding safety protocols and professional conduct.

Qualifications

• Must be licensed and insurable to drive.
• High school diploma or GED with 1-3 months of related experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Understand the seasonality of the farm supply business and the in-season time commitment.
• Must be able to interact and effectively communicate with customers and individuals at all levels of the organization.
• Possesses problem solving capability and understands the operational processes.

Responsabilités

• Provides fast, efficient, and courteous customer service and handles inquiries.
• Maintains the office and keeps equipment and vehicles neat and well maintained.
• Ensures items sold are delivered and charged in a timely manner; bills products picked up by customers.
• Weights incoming and outgoing grain and assists in settling grain in a timely manner.
• Keeps informed about commodity prices and communicates with local farm customers as needed.
• Attends product updates and service training sessions as required.

Connaissances

Customer Service

Communication

Problem Solving

Teamwork

Formation

High school diploma or GED

Description du poste

NEW Cooperative Inc. is seeking a reliable team member to promote customer sales and service across our farm supply locations. You will be responsible for fast, courteous service, accurate billing, and helping weigh and settle grain during busy seasons.

The role requires the ability to read safety and operating documents, communicate with customers at all levels, and adapt to seasonal demands while upholding safety protocols and professional conduct.