Customer Service & Grain Operations Specialist

NEW Cooperative Inc.; Pomeroy (IA); On-site; USD 27,000 - 39,000; Full time

Job summary

NEW Cooperative Inc. is seeking a customer-focused team member to promote sales and provide exceptional service. You will handle inquiries, process orders, and assist in billing while maintaining a neat office and accurate records.

The role requires a high school diploma or GED with some related experience, a valid driver’s license, and insurability. You will engage with local farm customers and adapt to seasonal workloads while upholding safety protocols.

Qualifications

• High school diploma or GED is required or preferred with 1–3 months of related experience.
• Must be licensed and insurable to drive.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Seasonal/workload flexibility may be required.

Responsibilities

• Promote customer sales and service to expand market share.
• Provide fast, efficient, and courteous service to customers.
• Handle inquiries, gather information, and relay to appropriate personnel.
• Maintain office organization, billing accuracy, and timely product delivery.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Job description

NEW Cooperative Inc. is seeking a customer-focused team member to promote sales and provide exceptional service. You will handle inquiries, process orders, and assist in billing while maintaining a neat office and accurate records.

The role requires a high school diploma or GED with some related experience, a valid driver’s license, and insurability. You will engage with local farm customers and adapt to seasonal workloads while upholding safety protocols.