AGM: Lead Revenue, Ops & Guest Experience (Las Vegas)

Flyover Las Vegas; Las Vegas (NV); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Extended Benefits

Job summary

FlyOver Las Vegas LLC seeks an Assistant General Manager to partner with the GM in leading the attraction's success. This hands-on leader will drive revenue growth, optimize operations, and ensure financial accountability across admissions, retail, photography, and food and beverage.

You will coach department leaders, analyze financial results, implement technology improvements, and help position FlyOver Las Vegas for long-term success in a competitive tourism market while maintaining a

Qualifications

• 5-8 years of progressive leadership experience in attractions, hospitality, or high-volume guest-facing businesses.
• Strong financial and analytical skills, including budgets, forecasting, and KPI analysis.
• Proficiency with operational technology such as ticketing, POS, scheduling, and reporting platforms.
• Experience leading and developing managers and large frontline teams.

Responsibilities

• Oversee day-to-day attraction operations and service delivery; act as primary operational leader in GM’s absence.
• Identify and execute revenue opportunities across admissions, retail, photography, and F&B; monitor guest spend and conversions.
• Recruit, onboard, coach, and develop supervisors and frontline teams; set expectations and accountability.
• Maintain active floor presence, resolve escalated concerns, monitor feedback and implement service improvements.
• Partner with GM on budgets, labor productivity, forecasting, expense control, and variance analysis.
• Optimize ticketing, POS, scheduling, reporting, and other platforms; improve SOPs and data accuracy.
• Champion safety training and ensure compliance with health, safety, labor, and regulatory requirements.
• Collaborate with Sales/Marketing and stakeholders to strengthen guest acquisition and promotions.

Skills

Leadership experience

Financial analysis

Revenue growth

Team development

Operational excellence

Education

CPR/First Aid Certification

Job description

FlyOver Las Vegas LLC seeks an Assistant General Manager to partner with the GM in leading the attraction's success. This hands-on leader will drive revenue growth, optimize operations, and ensure financial accountability across admissions, retail, photography, and food and beverage.

You will coach department leaders, analyze financial results, implement technology improvements, and help position FlyOver Las Vegas for long-term success in a competitive tourism market while maintaining a