AGM: Lead Operations & Guest Service Excellence

Workstream; Fayetteville (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Leadership development

Growth opportunities

Supportive culture

Job summary

Bojangles in Fayetteville, GA is seeking an Assistant General Manager to partner with the General Manager in daily operations, staff leadership, and performance improvements. This role emphasizes coaching teams, maintaining health and safety standards, and driving guest satisfaction in a fast-paced environment.

Ideal candidates have 1–3 years of leadership experience in food service, strong communication, and the ability to lead with initiative.

Qualifications

• 1–3 years of leadership experience in restaurant or food service.
• Strong communication and organizational skills.
• Ability to lead in a high‑energy environment.

Responsibilities

• Support the General Manager in overseeing daily restaurant operations
• Lead, train, and coach team members to deliver exceptional guest service
• Help manage scheduling, labor controls, and team productivity
• Monitor food safety, cleanliness, and operational compliance
• Step into a leadership role in GM’s absence and make sound decisions
• Handle guest issues professionally with swift resolutions
• Contribute to team accountability, morale and goal achievement
• Assist with inventory, ordering and cost controls

Skills

Leadership experience

Communication

Team motivation

Job description

Bojangles in Fayetteville, GA is seeking an Assistant General Manager to partner with the General Manager in daily operations, staff leadership, and performance improvements. This role emphasizes coaching teams, maintaining health and safety standards, and driving guest satisfaction in a fast-paced environment.

Ideal candidates have 1–3 years of leadership experience in food service, strong communication, and the ability to lead with initiative.