Assistant General Manager: Lead Ops & Guest Experience

Bojangles'; Villa Rica (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Leadership development

Supportive culture

Advancement opportunities

Job summary

Bojangles' in Villa Rica, GA is seeking an Assistant General Manager to assist the General Manager in daily operations and guest service excellence. This hands-on leadership role demands initiative, accountability, and a commitment to high standards in a fast-paced Bojangles restaurant.

You will lead by example, develop team members, and ensure smooth scheduling, labor control, and cost management while upholding food safety and operational guidelines.

Qualifications

• 1–3 years of leadership experience in the restaurant or food service industry.
• Strong work ethic, positive attitude, and team-first mentality.
• Solid communication and organizational skills.
• Working knowledge of food safety procedures and basic business operations.

Responsibilities

• Support the General Manager in overseeing daily restaurant operations
• Lead, train, and coach team members to deliver exceptional guest service
• Help manage scheduling, labor controls, and team productivity
• Monitor food safety, cleanliness, and operational compliance at all times
• Step into a leadership role in the GM’s absence, making sound operational decisions
• Handle guest issues with professionalism, aiming for swift resolution and satisfaction
• Contribute to team accountability, morale, and goal achievement
• Assist with inventory, ordering, and cost controls

Skills

Leadership

Communication

Organizational skills

Food safety knowledge

Flexibility

Job description

Bojangles' in Villa Rica, GA is seeking an Assistant General Manager to assist the General Manager in daily operations and guest service excellence. This hands-on leadership role demands initiative, accountability, and a commitment to high standards in a fast-paced Bojangles restaurant.

You will lead by example, develop team members, and ensure smooth scheduling, labor control, and cost management while upholding food safety and operational guidelines.