Agentic Commerce Delivery Manager

Accenture; Hartford (CT); On-site; USD 87,000 - 266,000; Full time

Job summary

Accenture Song – Customer Technology, Commerce seeks a Manager to lead the design, delivery, and scaling of Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and integrated with enterprise commerce ecosystems.

You will work with global clients across B2C, B2B, and B2B2C, growing multidisciplinary teams across AI, backend, cloud, and commerce platforms while advancing architecture and governance standards.

Qualifications

• 7+ years delivering enterprise-scale commerce and digital platforms.
• Hands-on experience implementing enterprise commerce platforms (Salesforce Commerce, Adobe Commerce, SAP Commerce, or composable/MACH stacks)
• Hands-on experience building agentic AI capabilities integrated into production systems
• Strong knowledge of API-led, microservices-based architectures supporting distributed commerce systems
• Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory into enterprise platforms
• Industry expertise in CMT Industry

Responsibilities

• Lead delivery of Agentic Commerce workstreams across real-world platforms
• Translate AI-driven designs into executable build plans for Salesforce, Adobe, SAP, and MACH ecosystems
• Drive prototype-to-production efforts, embedding agentic workflows into live commerce environments
• Design modular, reusable agent frameworks integrated with APIs and backend services
• Ensure governance, security, observability, and reliability of agentic systems
• Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps
• Oversee CI/CD and cloud-native deployments on Azure, AWS, or GCP
• Deliver integrations with CRM, CDP, payments, order management, pricing, and fulfillment systems
• Contribute to build vs. buy evaluations across LLM platforms and orchestration frameworks

Skills

7+ years experience

Enterprise-scale commerce

Agentic AI

API-led architecture

LLMs/RAG pipelines

CMT Industry knowledge

Leadership/mentoring

Job description

Accenture Song – Customer Technology, Commerce seeks a Manager to lead the design, delivery, and scaling of Agentic Commerce workstreams, ensuring AI-driven capabilities are production-ready and integrated with enterprise commerce ecosystems.

You will work with global clients across B2C, B2B, and B2B2C, growing multidisciplinary teams across AI, backend, cloud, and commerce platforms while advancing architecture and governance standards.