Senior Agentic Commerce Architect & Delivery Lead

Accenture; Chicago (IL); On-site; USD 123,000 - 261,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a Senior Manager in Customer Technology – Commerce to lead Agentic Commerce architecture, delivery, and scaling of AI-enabled commerce implementations. You will ensure production readiness, security, and tight integration with CRM, CDP, payments, orders, pricing, and fulfillment systems.

The role requires guiding distributed teams across AI, backend, data, cloud, and DevOps, shaping platform roadmaps, and delivering measurable ROI for global clients.

Qualifications

• 12+ years of enterprise-scale commerce delivery with multi-region programs.
• Proven leadership at Senior Manager level across large teams.
• Experience integrating AI-driven commerce in CRM/CDP/payments.

Responsibilities

• Define and lead Agentic Commerce architecture patterns across platforms.
• Translate AI commerce strategy into executable platform roadmaps.
• Oversee large distributed engineering and delivery teams.
• Ensure CI/CD and cloud deployments with Kubernetes.
• Engage with C-suite and client stakeholders to translate architecture into outcomes.

Skills

Leadership

Architecture

AI/Agentic

Program management

Cloud & DevOps

Stakeholder engagement

Tools

Salesforce

Adobe

SAP

Kubernetes

Cloud platforms

Job description

Accenture is seeking a Senior Manager in Customer Technology – Commerce to lead Agentic Commerce architecture, delivery, and scaling of AI-enabled commerce implementations. You will ensure production readiness, security, and tight integration with CRM, CDP, payments, orders, pricing, and fulfillment systems.

The role requires guiding distributed teams across AI, backend, data, cloud, and DevOps, shaping platform roadmaps, and delivering measurable ROI for global clients.