Agente de recepción

Sai Shiva LLC; Patterson (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Paid time off

Training & development

Career Advancement Opportunities

Competitive Compensation

Job summary

Sai Shiva LLC in Patterson, CA is seeking a friendly Front Desk Agent to warmly welcome hotel guests, manage check-in/check-out, issue room keys, and process payments.

Coordinate with housekeeping, answer inquiries, handle reservations by phone, email, or in person, and maintain accurate records with excellent communication and a positive attitude.

Qualifications

• Friendly and outgoing personality required.
• Familiarity with hospitality industry standards preferred.
• Proficient in English; knowledge of other languages is a plus.
• Computer literacy essential for reservations and guest services.
• Customer-focused orientation to provide exceptional guest experiences.
• Ability to lift 30 pounds as needed.

Responsibilities

• Monitor the knowledge of hotel operations and activities.
• Take reservations and answer questions via phone, email, and in-person.
• Build rapport with guests and identify their needs through friendly conversation and open-ended questions.
• Describe the features and amenities of guest rooms.
• Ensure compliance with health and quality standards.

Skills

Friendly and outgoing personality

Hospitality industry standards

Proficient in English

Additional languages

Computer literacy

Customer-focused orientation

Ability to lift 30 pounds

Job description

Benefits:

• Employee discounts


• Paid time off


• Training & development

Part time - Including weekends and holidays

Benefits/Perks

• Career Advancement Opportunities


• Competitive Compensation

Job Summary

We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.

Responsibilities

• Monitor the maintain knowledge of hotel operations and activities


• Take reservations and answer questions via phone, email, and in-person


• Build rapport with guests and identify their needs through friendly conversation and open-ended questions


• Describe the features and amenities of guest rooms


• Ensure compliance with health and quality standards

Qualifications

• Friendly and outgoing personality


• Familiarity with hospitality industry standards


• Proficient in English; knowledge of other languages is a plus


• Computer literacy


• Able to resolve issues with a customer-focused orientation


• Able to lift 30 pounds