Agent Engagement & Implementation Lead

FurtherAI; San Francisco (CA); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Best-in-class health, dental, and vision benefits

Competitive compensation and stock options

Unlimited PTO

In-office culture

Lunch and dinner onsite

Team events

Commuter benefits

Company 401(k)

Job summary

A technology company redefining insurance is seeking an Agent Engagement Manager for a high-impact role in San Francisco. This full-time position entails owning customer implementations from kickoff to deployment, working closely with teams to ensure measurable success. The ideal candidate has 3+ years of experience in customer implementations, strong project management skills, and is comfortable in a fast-paced environment. The role offers competitive compensation, equity options, and excellent benefits including fully covered health plans and unlimited PTO.

Qualifications

• 3+ years of experience in leading customer implementations or technical projects.
• Comfortable working in fast-paced startup environments.
• MBB consulting background preferred.

Responsibilities

• Own end-to-end customer implementations from kickoff to go-live.
• Lead kickoff calls and workshops with customer stakeholders.
• Develop project plans and manage timelines.
• Drive adoption through training programs and customer engagement.

Skills

Customer implementation leadership

Project management

Stakeholder management

Strong presentation skills

Change management

Job description

A technology company redefining insurance is seeking an Agent Engagement Manager for a high-impact role in San Francisco. This full-time position entails owning customer implementations from kickoff to deployment, working closely with teams to ensure measurable success. The ideal candidate has 3+ years of experience in customer implementations, strong project management skills, and is comfortable in a fast-paced environment. The role offers competitive compensation, equity options, and excellent benefits including fully covered health plans and unlimited PTO.