End-to-End Implementation & Adoption Lead

FurtherAI; New York (NY); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Best-in-class health, dental, and vision benefits

Competitive Compensation & meaningful stock options

Unlimited PTO

Outstanding in-office culture

Lunch and dinner onsite

Team events

Commuter benefits

Company 401(k)

Job summary

FurtherAI is seeking an Agent Engagement Manager for a full-time, in-person role in San Francisco or NYC. The role is pivotal as you will manage customer implementations from start to finish, working closely with both engineering and sales teams to drive adoption and success. Ideal candidates are experienced in customer success, possess strong project management skills, and have a consulting background.

Benefits include comprehensive health coverage, competitive compensation ranging from $180K to $250K, and unlimited PTO. Join us to reshape the future of insurance with AI!

Qualifications

• 3+ years of experience in leading customer implementations, enterprise deployments, or technical projects.
• Excellent presentation skills to engage with executives.
• Prior experience at a startup or high-growth environment is a plus.

Responsibilities

• Own end-to-end customer implementations from kickoff to go-live.
• Lead kickoff calls and workshops with customers.
• Drive adoption and change within customer organizations.

Skills

Project management

Customer implementations

Presentation skills

Technical fluency

Change management

Tools

SaaS products

API integrations

Job description

FurtherAI is seeking an Agent Engagement Manager for a full-time, in-person role in San Francisco or NYC. The role is pivotal as you will manage customer implementations from start to finish, working closely with both engineering and sales teams to drive adoption and success. Ideal candidates are experienced in customer success, possess strong project management skills, and have a consulting background.

Benefits include comprehensive health coverage, competitive compensation ranging from $180K to $250K, and unlimited PTO. Join us to reshape the future of insurance with AI!